Rental Agreement

Rental Polices & Refunds Info

By Placing an order you agree to the Rental Policy Agreement

Please review our rental agreement. You are responsible for all Policies whether you read them or not, so please understand how our conditions work. All signs are for Rental only and are Property of Kreative Announcements.

1. Payment is required at the time of booking in order to confirm your reservation.  Your credit card information will be held on file until the rental event is completed.
2. Missing ,Stolen ,damaged or Moved lawn display Signs, including Metal sign stakes will be charged to the credit card on file for the appropriate amount.  See Missing Item Fees below.
3. Message Sign Boards that are rented are to be returned. They are to be returned in their original condition, with all contents included. Any missing or damaged sign boards or letters or numbers, will be charged to the credit card on file for the appropriate amount.
4. Please leave the display out where we may pick it up without someone being home. If  you need us to pick it early Please Call Immediately. DO NOT MOVE IT.
5. We do ask that you take pride in your lawn display, and treat it with respect. Please do not move the items.
6. Due to safety concerns, please DO NOT allow anyone, ESPECIALLY children to play on the lawn greeting display signs. Our display items WILL NOT safely support the weight of a child or adult leaning, sitting, or playing on it. The signs are Made out of a coroplast plastic and will not hold any weight.  Please discourage all persons from playing on or around the display.
7. If for some reason, you would prefer to have your display taken down earlier than the scheduled time, Call our office 1- 847-650-2685 and we will make all attempts to pick it up early.
8. Please do not throw lawn display items in the garbage, or vandalize our Signs. Even if you do not like the display gift given to you, these items ARE our business. It is best to notify the honoree to not harm the display, as you are still responsible for it.
9. Please protect our inventory from any damage that might be caused damage due to , flying debris from lawnmowers, dogs, weed wackers etc. Contact with weed wackers/string trimmers may cause damage to our signs.
10. PLEASE have the grass cut before our crew comes to setup. Full retail price will be billed to the credit card of the client in the unlikely event of ANY damage is sustained during the rental period.
11. Please DO NOT attach balloons to any part of the display. Balloons get hot in the sun. If a hot balloon blows against our signs, they may become damaged. If melted Mylar or balloon material has damaged any of the inventory or the “A” frame message board, full retail price will be billed to the client’s credit card.
12. We encourage you to pose next to the display to take photographs of your celebration. However, PLEASE DO NOT pull the critters from the ground or Move them .
13. Kreative Announcements  and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the Rental time Period Agreement. Or Damage done to the signs ,by the signs or any missing signs not returned to Kreative Announcements.(ex: holes put in the grass, damage to underground sprinkler system etc.)
14. Credit card charges will appear on your monthly statement as KREATIVE ANN from Paypal.
15. Kreative Announcements is NOT responsible for local city ordinances or violations for Lawn Greeting Displays Placed in the Yard Rented. Please check with your City Hall for Lawn Decoration Ordinances.
16. Please be aware a Company Sign with Kreative Announcements will be placed in the Lawn with the Lawn Greeting Display, Please Do Not Move or Hide our Sign. A missing Fee will Be charged.

REFUND POLICY:

• Kreative Announcements Yard Card will refund your money in full if you cancel your rental at least 24 hours in advance or if weather conditions 
  prevent us from setting up (our first priority would be to reschedule if possible).  Delivery and pickup  hours can range from dusk (aprox 9:00pm to 2:00am) 
   
• All cancellations must be made at least 24 hours in advance to the date. A full refund will be issued. Full rental rates will be charged if display is cancelled after 24 hours before the event. No exceptions.
• In the event of inclement weather, we will not be able to set up any lawn displays. If this occurs, we will refund the full rental price. Inclement weather includes lightning, thunderstorms, Snow storms ,frozen ground, ice, heavy rain, high wind and any other weather problems that would put us or our lawn display in harm's way.
• No Refunds will be given due to the client giving us the wrong address or no address posted on the house .(We want to make sure the correct house gets the display.) Additional fee will be charged to move display to the correct address.
• No Refunds will be given due to the home owner requesting us to remove the lawn display.
• No Refunds will be given due to being denied access to a gated community. Please Advise us if it is a Gated community prior to the event.
• No Refunds will be given due to any animals (ex: dogs loose in the yard) that prevent the display from being set up.
• No Refunds will be given for circumstances that prevent us from setting up the display that are out of our control.
• No Refunds will be given if There is no grassy area located in the front yard and we are unable to physically set-up display (we must have grass, signs cannot be set-up on parking lots, driveways or concrete.) We set up ONLY in the Front Yard , NO BACKYARD setups authorized)
• No Refunds The homeowner, business owner or security officer prevents us from setting up or asks us to pickup the display before the end of the rental period is up.

Credit Card Holder on file will be Charge with all the Appropriate Charges Following the end of rental time.

 $2 Missing Message Board Letter or Number

We have the right to refuse service at anytime for any reason. Prices are subject to change without notice.

CUSTOMER PRIVACY POLICY:

Kreative Announcements respects your privacy. We do not sell our Renter’s or Surprised Parties  personal information to third parties.

Thank you for Choosing us for your Yard Card Greeting